The Impact of Artificial Intelligence on Human Resources Management Strategy: Opportunities for the Humanisation and Risks

Konovalova, Valeriya ; Mitrofanova, Elena ; Mitrofanova, Alexandra ; Gevorgyan, Rita

Խ․ Աբովյանի անվան հայկական պետական մանկավարժական համալսարան

Philosophy of economics

artificial intelligence ; digital humanism ; experience management ; engagement

88-96

The article discusses the growing role of artificial intelligence in human resources management strate-gy. The results of research and practical experience confirm the possibility of using artificial intelligence to humanise human resource management (reducing bias in the selection of personnel, mastering employees‟ experience, personalising training, analysing the emotional state of employees, and managing their wellbeing) are generalised. Highlighted are the risks of dehumanisation of personnel management when introducing artificial intelligence, which can be caused by both new threats and the strengthening of existing problems in this area.

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