@misc{Artashyan_Argam_Multi-criteria,
 author={Artashyan, Argam},
 address={Երևան},
 howpublished={online},
 publisher={«Տնտեսագետ» հրատ․},
 language={en},
 abstract={In the information technology (IT) sphere, the selection of an effective management information system (MIS) has become an organizational strategic choice. While choosing different systems, there are typically many conflicting criteria, hence the final decisionmaking process becomes complicated. The general aim of this study is to examine the application of the Grey Relational Analysis (GRA) technique in the selection procedure of an MIS based on the principle of multi-criteria decision-making (MCDM). The application of the technique is explained through a specific example, whereby SAP Business One, Microsoft Dynamics 365, Odoo ERP, and Zoho One systems are utilized for comparison. Functionality, price, installation duration, ease of use, technical support, and integration functionality were selected as evaluation factors.},
 title={Multi-criteria Decision Making in the Field of Information Technology Based on Grey Relational Analysis},
 type={Հոդված},
 keywords={Education},
}